It was easy to schedule a prompt appointment, the technician showed up on time, he was easy to talk to and respected the social distancing protocol. He explained what maintenance needed to be done and showed me the damage to support his claim. He was clear about the cost. He did the work well and our garage door has been moving smoothly and quietly ever since. The payment process was streamlined. Overall, we are very happy with the work and the entire experience. Highly recommended!